PRIVACY POLICY
We understand there is certain information you do not want to share with everyone. And we are
just as concerned about safeguarding the information you provide to us. That is
why Independence Title and Escrow and our affiliated companies have adopted these privacy
principles and guidelines. We value the trust you have placed in us and are committed
to earning and maintaining your confidence.
Introduction
This privacy policy describes the kinds of information we collect from our customers,
how we use that information, and the limited circumstances under which we will
share it with third parties.
Information Collection
Independence Title and Escrow will only collect information about you that we reasonably believe will be necessary
or useful in processing or administering products or services that you have requested
from us. We will also collect information in order to notify you about products;
services and other opportunities we think will be of interest to you.
This information may be collected from a variety of
sources, such as the following: (1) information provided by you in connection
with obtaining financial products and services such as mortgage loans, deposit
accounts and investment products and services, (2) information obtained from non-affiliated
third parties such as a credit bureau which provides your credit history or employment
verification, and (3) information about your transactions with us, our affiliates
or others.
Maintenance of Accurate Information
We work hard to ensure your information is as accurate, current and complete as possible.
If you ever find that our records are inaccurate or not current, please contact
us at the telephone number on your account statement. If the record is within
our control, we will correct any inaccurate or incomplete information.
Security Procedures to Protect Customer Information Access
to our systems containing nonpublic personal information is only to those employees
who need it for the purpose of providing products or services to our customers.
In addition, we maintain physical, electronic, and procedural safeguards that
are designed to comply with federal guidelines concerning the security of nonpublic
personal information.
Information Sharing Within Our Affiliated Family of Companies
There are times where we will need to share a portion of your Independence Title and Escrow account information with certain affiliated
companies that either currently exist or that we may create in the future. However,
we will only do so in order to provide you with superior service, inform you of
product and service opportunities that may be of interest to you, improve and
develop our products and services, or perform other business functions. Affiliated
companies may be financial services providers, including, life and casualty insurance
companies, insurance agencies, securities brokerage firms, trust companies, and
companies that provide settlement services, such as title agencies, escrow companies
and appraisal firms. An "affiliated company" or "affiliate"
is a company that we own or control. The information we may provide to these affiliates
includes (i) identifying information, such as your name, address and social security
number, and (ii) information about the financial product or service you obtain
from us, such as your deposit balance, investment history, loan balance and/or
payment history, as applicable. Under the federal Fair Credit Reporting Act, we
are permitted to share this information within our affiliated family of companies.
Information Sharing With Unaffiliated Third Parties
Unlike some other mortgage brokers, Independence Title and Escrow does not sell customer lists or
other information about our customers to unaffiliated parties. Moreover, we do
not in any manner share customer information with unaffiliated third parties except
as described below or as otherwise expressly permitted by law.
In order
to efficiently and cost-effectively market our own products, we contract with
companies providing marketing and solicitation services, such as printers, marketing
fulfillment firms and other companies. As part of these activities, we may provide
limited information about our customers to such parties. In addition, we may occasionally
engage in joint marketing with unaffiliated financial institutions for various
financial products and services (such as credit life and disability insurance)
that Independence Title and Escrow does not offer on its own, but we think will be of interest
to our customers. In such cases, Independence Title and Escrow will always be identified in
the joint marketing materials or solicitation. We may disclose all of the information
we collect (described in "Information Collection" above) to the companies
that perform marketing services on our behalf or to other financial institutions
that have joint marketing agreements with us. Our agreements with these companies
are subject to confidentiality provisions and restrictions that prohibit using
the information beyond the performance of the specified services or in connection
with the jointly marketed product or service.
Our Former Customers
Rest assured that even if you are no longer a customer of Independence Title and Escrow, we will continue to
treat the information we have with the same level of confidentiality.
We appreciate your business and want you to understand our commitment to maintaining
the privacy of your personal information, as expressed in this Privacy Policy.
This Privacy Policy applies to individual consumers. We reserve the right to amend
the policy at any time.
Protecting Your Financial Privacy
Independence Title and Escrow will protect the privacy of your personal and financial information. To
guard your nonpublic personal information, we maintain physical, electronic, and procedural safeguards that comply with federal regulations.
Specifically,
we have designed our systems to ensure that your Personal Identification Number
(PIN), password and other access codes are always private and confidential. For
your protection, only you know your access codes - our employees cannot gain access
to them and they will not ask you to reveal them.
The length of time
we retain information varies depending on the product or service and the nature
of the information. This period may extend beyond the end of your relationship
with us but only for so long as it is legally necessary for us to have sufficient
information to respond to any issue that may arise at a later date or as required
by other regulatory agencies. When your information is no longer needed for the
purposes explained to you, we have procedures to destroy, delete, erase or convert
it to an anonymous form.
We update and test our technology regularly
to ensure we maintain commercially reasonable standards in securing your financial
privacy.
Regarding Cookies
To provide better service
and a more effective Web site, we use "cookies" as part of our interaction
with your browsers. A "cookie" is a small text file placed on your hard
drive by our Web Page Server. Our cookies cannot retrieve any other data from
your hard drive, pass on computer viruses, or capture your e-mail address. Cookies
are commonly used on Web sites and do not harm your system.
We may use
cookies to record information about
- Visitors preferences
User sessions on our web sites
- What
pages users access or visit on our web sites
- Pastactivity at a site in order to provide better service when visitors return to
our site, or to accomplish the following purposes
- Alert visitors to new areas that we think might be of interest to them when they return
to our site
- Customize Web page content based on visitors' browser type or other information that the
visitor sends
We use cookies in places where you need to register, or where you are able
to customize the information you see. Recording a cookie at such points makes
your online experience easier and more personalized.
Our cookies do not
collect personally identifiable information and we do not combine information
collected through cookies with other personal information to determine who you
are or your e-mail address. By configuring your preferences or options in your
browser, you determine if and how a cookie will be accepted. However, if you configure
your web browser so that "cookies" are turned off, our website will
not be able to process your transaction. If this happens, please turn your cookies
back on and log onto our site again.
Encryption
Your password as well as all information relating to your accounts and your enrollment
are scrambled using some of the strongest forms of encryption commercially available
for use over the World Wide Web.
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